Legal notice
■ Name
Kaneko Shouten
■ Seller
TAPIRS Co., Ltd.
Takayuki Mori, President and Representative Director
2-10-4, Mita, Minato-ku, Tokyo
http://www.tapirs.co.jp/
Privacy Policy
* Inquiries are not accepted at the representative phone number.
Please contact us using the inquiry form on this website.
■ Sales Consignor
HANDS ON ENTERTAINMENT INC.
■ Contact Information
Support Desk
Email: support@kanekoshouten.jp
Phone number: 048-290-5779 (*Phone inquiries are currently not available.)
Please note that responses will only be made on business days (weekdays except Saturdays, Sundays, national holidays, summer holidays, and year-end and New Year's holidays).
* The above contact is for the mail-order inquiries only.
Please refrain from any inquiries other than about mail-order.
■ URL
kanekoshouten.jp
■ How to Order
Please place your order using the form provided on the Website.
■ Payment Method
Credit card / Convenience store payment / PayPay
■ Payment Due
If payment is not made by the due date, the order will be automatically cancelled assuming that the customer no longer has the intention of purchase.
【Convenience Store Payment】
The payment due is "Order date + 3 days".
(e.g.: Order date: January 1 → Payment due: January 4) (Payment in advance)
■ Required Fees Other Than Sales Price
Shipping fee, payment processing fee, and consumption tax
For international shipping, additional customs duties and other charges may apply.
■ Shipping Fee
Standard delivery: 900 yen
Post-in delivery (Nekopos): 450 yen
International shipping: Rates vary based on country and region. Please check on the payment page.
■ Payment Processing Fee
Convenience store payment processing fee: 300 yen
Customers shall be responsible for any communication charges or packet costs required to view the pages of this Website.
For the rates of each service, please contact your telecommunications carrier.
■ Sales Quantity
Some items may be sold in limited quantities.
Please note that the items may be sold out and not available for purchase.
Please check each merchandise page for details.
Any orders for the purpose of profit making or resale are strictly prohibited.
■ Delivery of Merchandise (Delivery Schedule)
Delivery may vary depending on the payment method and payment status.
【Convenience store payment】
Items are generally shipped within 2 week after confirmation of payment (*approximately 2 week after confirmation of payment excluding Saturdays, Sundays, and holidays) after confirmation of payment.
【Other payment method】
Items are generally shipped within 2 week after confirmation of payment (*approximately 2 week after excluding Saturdays, Sundays, and holidays) after confirmation of order.
As this means "shipping out" not "delivery," the actual delivery time will vary depending on the location of the recipient's residence and the transportation conditions.
* If the release dates of the items in your order differ, the items will be shipped at the timing corresponding to the latest release date.
Please note that delivery may be delayed for the following reasons:
・ Heavy volume of orders;
・ Temporary merchandise out of stock;
・ Occurrence of conditions that prevent delivery due to traffic deterioration caused by weather, disasters, infectious disease outbreaks, or other factors;
・ Delay in production of merchandise
・ Deficiencies in the order or payment details, such as overcharges or insufficient payment or an incorrect mailing address;
・ Temporary suspension of shipping operations due to summer holidays, year-end and New Year holidays, consecutive holidays, etc.; or
・ Delayed customs inspections on overseas shipments
・ Please contact us via the Website if you have not received the merchandise after one (1) month has passed from the date of your order (or the scheduled delivery date in the case of pre-order merchandise).
■ Cancellation
No returns or exchanges for reasons attributable to the customer will be accepted after completion of the purchase.
Also, no refunds will be issued for any payments already received. Thank you for your understanding in advance.
■ Defective Items
If the delivered item is defective or different from the item ordered, please contact us within 7 days of receipt of the item.
Items will not be accepted for replacement if you contact us after 7 days from the date of receipt, so please be sure to inspect the item upon delivery.
If defective merchandise is delivered to you, it will be replaced with non-defective merchandise.
Please note that we do not accept returns.
No replacement will be made unless the item is defective, or a wrong item has been delivered.
Please note that if the item is sold out at the time of replacement, we will issue a refund instead.
*If you contact us by e-mail within 7 days of receipt of the item and follow the procedures specified by the Store, we will pay for the shipping costs associated with the replacement.
【No replacement in the following cases】
・ After 7 days from the date of delivery
・ The item has been used
・ The damage or defacement is caused by the customer
・ Minor flaws in the production process that are generally considered to be within the good quality range
■ Required Operating Environment, etc.
Some features may not be available if you are not using the latest version of the browser.
Please keep your OS and browser up-to-date.
Kaneko Shouten
■ Seller
TAPIRS Co., Ltd.
Takayuki Mori, President and Representative Director
2-10-4, Mita, Minato-ku, Tokyo
http://www.tapirs.co.jp/
Privacy Policy
* Inquiries are not accepted at the representative phone number.
Please contact us using the inquiry form on this website.
■ Sales Consignor
HANDS ON ENTERTAINMENT INC.
■ Contact Information
Support Desk
Email: support@kanekoshouten.jp
Phone number: 048-290-5779 (*Phone inquiries are currently not available.)
Please note that responses will only be made on business days (weekdays except Saturdays, Sundays, national holidays, summer holidays, and year-end and New Year's holidays).
* The above contact is for the mail-order inquiries only.
Please refrain from any inquiries other than about mail-order.
■ URL
kanekoshouten.jp
■ How to Order
Please place your order using the form provided on the Website.
■ Payment Method
Credit card / Convenience store payment / PayPay
■ Payment Due
If payment is not made by the due date, the order will be automatically cancelled assuming that the customer no longer has the intention of purchase.
【Convenience Store Payment】
The payment due is "Order date + 3 days".
(e.g.: Order date: January 1 → Payment due: January 4) (Payment in advance)
■ Required Fees Other Than Sales Price
Shipping fee, payment processing fee, and consumption tax
For international shipping, additional customs duties and other charges may apply.
■ Shipping Fee
Standard delivery: 900 yen
Post-in delivery (Nekopos): 450 yen
International shipping: Rates vary based on country and region. Please check on the payment page.
■ Payment Processing Fee
Convenience store payment processing fee: 300 yen
Customers shall be responsible for any communication charges or packet costs required to view the pages of this Website.
For the rates of each service, please contact your telecommunications carrier.
■ Sales Quantity
Some items may be sold in limited quantities.
Please note that the items may be sold out and not available for purchase.
Please check each merchandise page for details.
Any orders for the purpose of profit making or resale are strictly prohibited.
■ Delivery of Merchandise (Delivery Schedule)
Delivery may vary depending on the payment method and payment status.
【Convenience store payment】
Items are generally shipped within 2 week after confirmation of payment (*approximately 2 week after confirmation of payment excluding Saturdays, Sundays, and holidays) after confirmation of payment.
【Other payment method】
Items are generally shipped within 2 week after confirmation of payment (*approximately 2 week after excluding Saturdays, Sundays, and holidays) after confirmation of order.
As this means "shipping out" not "delivery," the actual delivery time will vary depending on the location of the recipient's residence and the transportation conditions.
* If the release dates of the items in your order differ, the items will be shipped at the timing corresponding to the latest release date.
Please note that delivery may be delayed for the following reasons:
・ Heavy volume of orders;
・ Temporary merchandise out of stock;
・ Occurrence of conditions that prevent delivery due to traffic deterioration caused by weather, disasters, infectious disease outbreaks, or other factors;
・ Delay in production of merchandise
・ Deficiencies in the order or payment details, such as overcharges or insufficient payment or an incorrect mailing address;
・ Temporary suspension of shipping operations due to summer holidays, year-end and New Year holidays, consecutive holidays, etc.; or
・ Delayed customs inspections on overseas shipments
・ Please contact us via the Website if you have not received the merchandise after one (1) month has passed from the date of your order (or the scheduled delivery date in the case of pre-order merchandise).
■ Cancellation
No returns or exchanges for reasons attributable to the customer will be accepted after completion of the purchase.
Also, no refunds will be issued for any payments already received. Thank you for your understanding in advance.
■ Defective Items
If the delivered item is defective or different from the item ordered, please contact us within 7 days of receipt of the item.
Items will not be accepted for replacement if you contact us after 7 days from the date of receipt, so please be sure to inspect the item upon delivery.
If defective merchandise is delivered to you, it will be replaced with non-defective merchandise.
Please note that we do not accept returns.
No replacement will be made unless the item is defective, or a wrong item has been delivered.
Please note that if the item is sold out at the time of replacement, we will issue a refund instead.
*If you contact us by e-mail within 7 days of receipt of the item and follow the procedures specified by the Store, we will pay for the shipping costs associated with the replacement.
【No replacement in the following cases】
・ After 7 days from the date of delivery
・ The item has been used
・ The damage or defacement is caused by the customer
・ Minor flaws in the production process that are generally considered to be within the good quality range
■ Required Operating Environment, etc.
Some features may not be available if you are not using the latest version of the browser.
Please keep your OS and browser up-to-date.